Refund Policy for Students – Vistashikha Solutions Pvt Ltd
Effective Date: 12/1/23
At Vistashikha Solutions Pvt Ltd, we strive to provide high-quality training programs and educational services to our students. We understand that there may be circumstances where a student may need to request a refund. This refund policy outlines the guidelines and procedures for requesting a refund.
Eligibility for Refunds:
Refunds are available to students who meet the following criteria:
- The student has enrolled and paid for a training program directly and paid full payment through Vistashikha Solutions.
- The refund request is made within the specified timeframe as outlined in this policy.
The student has not completed more than a specified percentage of the training program, as determined by Vistashikha Solutions.
Refund Request Procedure:
To request a refund, students must follow these steps:
- Contact our customer support team and provide the necessary information, including your name, contact information, program enrolled, and reason for the refund request.
- The refund request must be submitted within the specified timeframe, which will be communicated at the time of enrollment.
- Refund Evaluation and Processing:
- All refund requests will be evaluated on a case-by-case basis.
Refunds will be processed based on the following criteria:
- If the refund request is made before the start date of the training program, a partial refund of the paid amount will be provided.
- If the refund request is made within a specified period after the start date, a partial refund may be provided, accounting for any completed training sessions or materials provided.
- No refunds will be provided if the student has completed more than a specified percentage of the training program, as determined by Vistashikha Solutions.
- Refunds will be processed using the same method of payment used during enrollment. Please allow a reasonable period for the refund to be processed.
- Registration or enrollment fees are non-refundable, unless explicitly stated otherwise.
Any third-party fees or charges incurred during the enrollment process, such as payment gateway fees, are non-refundable.
- Transfer or Rescheduling:
In some cases, students may be allowed to transfer their enrollment to a different training program or reschedule their training sessions. Such requests will be considered on a case-by-case basis, subject to availability and program policies.
Changes to the Refund Policy:
Vistashikha Solutions reserves the right to modify or update this refund policy at any time. Any changes will be effective upon posting the revised policy on our website. We recommend reviewing this policy periodically to stay informed about any updates.
Please note that this refund policy is specific to Vistashikha Solutions training programs and may not apply to partnerships or collaborations with other organizations.
If you have any questions or require further clarification about our refund policy, please contact us at [contact details].
Last updated: 18/7/23